User Testing and Presentations of UX Design and Research
The following are samples of my work:
- Scripts from both Usability Testing and Stakeholder Interviews onsite at 2 hospital locations
- PowerPoint Presentations made to Stakeholders as a communication follow-up to User Testing including one for a National Health Education Conference where I have presented my UX Design and Research
- InDesign Examples in PDF format of a Patient Education Booklet (creating a template to import XML files to create a series of 15 booklets from National Institutes of Health XML files updated frequently) and several promotional flyers and handouts for both CancerHelp and DiabetesHelp
User Testing Overviews & Scripts
Essentia Health User Testing Overview and Script. During February of 2016, I traveled to Duluth, Minnesota to conduct onsite user testing at the Duluth Cancer Center clinic. The user testing included one-on-one sessions with 33 nurses and gave them each a series of 8 tasks to do using a smartphone or tablet. The testing was helpful and found 17 areas for improvement to the UI including identifying the need to create a map graphic for the site for patients who didn’t know what Essentia Health “region” their clinic was in. View Script
UVA Cancer Center User Testing Overview and Script. During November of 2016, I traveled to the University of Virginia Cancer Center to conduct a series of stakeholder interviews. I lead 4 sessions with a multi-disciplinary team of Administrators, Directors, Doctors, Nurses and Health Educators. The stakeholder interviews included both a PowerPoint presentation and a demo of an interactive prototype for a Tablet App called “Prescription for Learning.” The session content was given high evaluation scores and there were many UX Design lessons learned from the stakeholder interviews. View Script
User Testing Helps Improve Website Usability. My four days of usability testing at Essentia Health Cancer Center in Minnesota, Wisconsin, and North Dakota, were very productive. Over 17 user interface improvements for their patient education website were identified. The CancerHelp Online Essentia Health Website Interactive Map shown above is one such UI improvement. This map helps cancer patients and their families identify where their clinic is as a way to navigate to their regional “Care and Support” topics without needing to “know” the name of their region, which most did not know.
UVA Cancer Center exterior and conference room. Screens from Tablet App Interactive Prototype used in Stakeholder interviews.
Presentations Made to Stakeholders as a Follow-up to User Testing Including one for a National Health Education Conference
Essentia Health Follow-up Presentation at CPEN, the National Medical Conference for Patient Educators During September of 2017, I was invited to Co-Present the UX Design and UX Research findings from our Website design project for Essentia Health. This is also an example of my ability to communicate ongoing website and software design results and progress. View Presentation
University of Virginia Follow-up to Stakeholder Interviews Presentation After the results of the Stakeholder Interviews at UVA Cancer Center were analyzed, I created this PowerPoint presentation to share results with Tabatha Farrell, Director of Health Education. This is similar to hundreds of other PowerPoint presentations I have created and presented via WebEx Webinars. These presentations usually discuss the results of my UX Design or UX Research work. View Presentation
For Essentia Health, presentation made at the Cancer Patient Education Network National Conference (CPEN) in September 2017. In the photo above left, Mayo Clinic Cancer Center healthcare professionals discuss the Poster Presentation I helped author and design for the conference. The Poster presented my UX Design work on the Essentia Health custom website. One key aspect of the project that was highlighted was the connection of the custom website to Essentia’s Electronic Medical Records. See Conference Poster Presentation.
My InDesign Work Projects for a Booklet Series, Handouts, and Flyers – All for National Distribution
Florida Hospital Client Project Using InDesign to Create a Series of cancer booklets The booklets are based on a patient education data source from the National Cancer Institute (NCI) and are in XML format. Using InDesign I imported the XML data and programmed it to flow it into templates I also designed. I also connected the XML tags to the InDesign stylesheets. This saves time and is especially useful for content that is updated on a regular basis. The 15 booklets in this series are updated on average every 3 months. View Booklet Created From XML Data
In the Fall of 2018, for Florida Hospital, I was asked to brainstorm a way to create special Patient Education Booklets for specific types of cancer such as Breast Cancer or Lung Cancer. My innovative solution was to import into InDesign XML files with education information from the National Cancer Institute. These XML files are updated frequently throughout the year so using the XML import technique saves a great deal of time vs. manual copy and paste and import of images.
Adobe InDesign Projects I Designed & Created for the CancerHelp Institute
Booklet I created using InDesign’s XML file import. This is part of a cancer education series that I also created. I engineered having all of the text elements, titles, images, captions, and a glossary flow from XML data files to InDesign. These XML files are updated frequently. The template I created for “Breast Cancer” is used to create 15 other cancer topics booklets.
Flyer I created using InDesign for the CancerHelp touchscreen, multimedia software program. This flyer makes heavy use of booklet cover art from the NCI and a custom image of a hand touching the touchscreen with a screen from the program. This was done in Photoshop and Illustrator.
Brochure I created using InDesign for a “Learning Program for iPad” App. This booklet was sent to a printer to print 2,000 copies for national distribution. I especially like the cover design with the full screen photo of a family. Other images of iPads in holders were created in Photoshop to “magically” show the App screens.
Brochure I created using InDesign for an Interactive Patient Education Program called DiabetesHelp. This project was funded by an education grant from the National Institutes of Health and the Agency for Healthcare Research and Quality (AHRQ). This booklet was sent to a printer to print 2,500 copies for national distribution. The design makes strong use of software screens, photos of users, and logos.